RETURNS

Disclaimer

Tweekaboo is a publishing services provider. We provide users with the ability to upload, create and design their own personalised products. We are not a publisher, and we do not review or correct generated content. Users are expected to comply with the Terms & Conditions of the Tweekaboo website.

We reserve the right to remove content that does not comply with these agreements, and/or to deny service to users who do not comply with these agreements. Your book, is all yours. Tweekaboo does not proof, edit, or change your content in any way. This means that it is your responsibility to review your book before you publish, and take responsibility for any....

  • Typos, bad grammar, unfinished text, or other errors
  • Low-resolution images that appear blurry in print or on screen
  • Images that will appear dark when printed. Tweekaboo cannot lighten your images to match what you see on a backlit computer screen.
  • Design issues, including book format, organisation, style, colours, and page layout.
  • Any other creative choices you have made while producing your own book.

Tweekaboo is not responsible for the quality of the content of any printed book. Each book you purchase from Tweekaboo is custom printed and dispatched upon your order, we don't warehouse books, therefore, we do not accept returns or process refunds for any reason., except to the extent we guarantee your satisfaction with the workmanship of our printed books, as described below.

RETURNS POLICY

Tweekaboo guarantees the quality of the workmanship of your printed book. in the unlikely event your printed book arrives damaged, or with a manufacturing defect, contact Tweekaboo's Customer Support within 14 days of receipt and we will ensure your problem is resolved. Whether it is deemed that a replacement product or full refund is the response to a manufacturing defect these will not be issued by Tweekaboo until the original product is returned for examination.

Please note that each book ordered from Tweekaboo is individually made by our expert bookbinders and printers. We work very hard to ensure our product is consistent but, variation in natural materials, such as paper, is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a replacement or refund.

Please understand that Tweekaboo cannot provide refunds or cancel orders except in the cases expressly described in this return policy.

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